Run Support Operations on
Slack
Track and resolve issues that arise on Slack from within the
conversations. Decide if you want your customers to get self-service or
agents to get help or both from within Slack. Learn and create
knowledge automatically from everyday interactions. Get the entire
company involved so customer-facing teams are armed with the latest
information to help customers.
Basic setup:
Step 1:how to use slack
Step 2:how to integrate slack
Step 3:how to add PU in slack
Step 4:how to create ticket in slack
Step 5:how to add BU in slack
Team management refers to actions, strategies, or methods that brings a group of people together to work effectively as a team and achieve a common goal. There are many tasks that require multiple people, so teams are an essential building block to productivity
Basic setup:
Access control:
Video:
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Issues:
solutions are not relavent:
Solution:
Related issue:
issue in integration.
Solution:
Related issue:
Setup is not working:
Solution:
Related issue:
Not able to add BU:
Solution:
Related issue:
Skip to:
Step 3:Step 3:how to add PU in slack
Step 4:how to create ticket in slack
Solutions:
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