Team management

Run Support Operations on
Slack
Track and resolve issues that arise on Slack from within the
conversations. Decide if you want your customers to get self-service or
agents to get help or both from within Slack. Learn and create
knowledge automatically from everyday interactions. Get the entire
company involved so customer-facing teams are armed with the latest
information to help customers.

Basic setup:

Step 1:how to use slack

Step 2:how to integrate slack

Step 3:how to add PU in slack

Step 4:how to create ticket in slack

Step 5:how to add BU in slack

Video:

Issues:

solutions are not relavent:

Solution:

Related issue:

issue in integration.

Solution:

Related issue:

Setup is not working:

Solution:

Related issue:

Not able to add BU:

Solution:

Related issue:

Skip to:

Step 1:how to use slack

Step 2:how to integrate slack

Step 3:Step 3:how to add PU in slack

Step 4:how to create ticket in slack

Step 5:How to add PU in slack

Video

Solutions:

solutions are not relavent:

issue in integration.

Setup is not working:

Not able to add BU:

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