Voice Of The Customer

Drive product to where it matters most. Assess patterns to make more informed decisions on staffing, knowledge and scale of your team.

1. Reduce Churn - Product evolving fast? With Ascendo, you can detect new issues in real-time to avoid escalations and for concrete product feedback.

2. Superior Support Experience - Put customer in the middle and drive actions around what is best for the customer.

3. Real-Time pulse of the Customer - Let real time trends and patterns drive decisions in your Support Operations.

Predictive Alerts to match with outcomes that show what knobs to tweak to improve efficiency in Support Operations.