Main page>FAQ
- arun
How to update reference data?
Users can update each reference data through an update and upload. In order to upload and update, the user needs to have relevant permission. If the user has the permission then the relevant controls appear on the user interface screen as below:
Using the controls, users can perform the following:
Use sample file to get a sample file format the reference data requires
FUll refresh will fully replace the pertinent reference data with the new data
Update/Append allows users to update select records and also add new records
Add New allows user to add a new record from the UI
Export allows the users to get an excel export of the reference data
How to create an analysis?
Planners can create analysis by clicking on Create Analysis - see screen shot below:
Field | Description |
|---|
Field | Description |
|---|---|
Analysis Name | Name of the analysis given by the planner |
Customer Name | Pick the customer from the drop down. Analysis will be created against that customer |
Date and Time | This is auto filled |
Request Type | Default is Install base - other options are Project or Quote. |
File Type | BOM, DNA, TNMS or Metro. These are the types of data files that |
Network Date | Date when the install base information was collected |
There are Advanced options that provide additional control for the planners to include only certain types of parts (based on the part attributes). See below for the Advanced options:
How to process a DNA Network Management file
Planner can get the DNA file from the field in any of the following format:
Text
CSV
TSV
It is important that the DNA files have at least the following fields:
#Type
Node ID
Node Name,
AID
Service State,
InstalledEqpt
Part#
Serial#, and
Product Ordering Name
The Planner will have the option to get the Service State. Ascendo process the entire file and first validates them for the correct fields. If the fields are missing or incorrect file is uploaded, Ascendo will show up an error indicating it is an invalid file (*Bad DNA File).
If the fie format is correct, Ascendo will extract the service state information and lets the Planner pick the service states to include for the overall analysis.
Once submitted, the rest of the analysis will go through automatically. If the file can be fully processed, Planner will get an email on the completion and they can come back to Ascendo and review the results.
If the analysis runs into issues, Ascendo will provide a method for the user to export and review the errors. The user can either fix the errors and upload the corrected file, reprocess the entire analysis, or continue as is with the valid records. The following shows what happens when there is an error:
Review Troubleshooting instruction on how to handle errors.
How to process a TNMS network management file?
2 min read5 people viewed
Planner can get the DNA file from the field in any of the following format:
Text
CSV
TSV
Note: Ascendo includes all records except the one which Equipment State equals Planned.
Ascendo allows the users to provide three types of files:
Cards
Shelves
Ports
Cards file:
Key fields are: NE name, HW code number and Equipment state. See sample image below:
Shelves:
Key fields are NE name and HW code number. See sample image below:
Ports:
Key fields are NE name, Equipment State and Part number. See sample image below.
Ascendo processes the entire file set and first validates them for the correct fields. If the fields are missing or incorrect file is uploaded, Ascendo will show up an error indicating it is an invalid file (*Bad DNA File).
If the file format is correct, Ascendo will continue the rest of the analysis automatically. If the file can be fully processed, Planner will get an email on the completion and they can come back to Ascendo and review the results.
If the analysis runs into issues, Ascendo will provide a method for the user to export and review the errors. The user can either fix the errors and upload the corrected file, reprocess the entire analysis, or continue as is with the valid records. The following shows what happens when there is an error:
Review Troubleshooting instruction on how to handle errors.
How to process a Metro DNA Network Management file?
Oct 08, 2021
2 min read3 people viewed
Planner can get the Metro DNA file from the field in any of the following format:
Text
CSV
TSV
It is important that the DNA files have at least the following fields:
Node
Description
Serial No and
HW Product
Sample file image is shown below:
Ascendo process the entire file and first validates them for the correct fields. If the fields are missing or incorrect file is uploaded, Ascendo will show up an error indicating it is an invalid file (*Bad DNA File).
If the fie format is correct, Ascendo will extract the service state information and lets the Planner pick the service states to include for the overall analysis.
Once submitted, the rest of the analysis will go through automatically. If the file can be fully processed, Planner will get an email on the completion and they can come back to Ascendo and review the results.
If the analysis runs into issues, Ascendo will provide a method for the user to export and review the errors. The user can either fix the errors and upload the corrected file, reprocess the entire analysis, or continue as is with the valid records. The following shows what happens when there is an error:
Review Troubleshooting instruction on how to handle errors.
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